We provide personal and home security products to help people defend themselves and their families. Our products can provide the tools needed to protect yourself and your family!

Please contact us with any questions about our products. We'll be happy to assist you whenever possible. Our goal is to make your shopping experience with us a very positive one. Please provide us with a detailed description of the product and your question. We will respond to your e-mail within 24 hours. Let us assist you with your personal and home security solutions!

PersonalDefenseSystems.com info@safetyenforcement.com

Payments:

We accept all major credit cards! Personal checks made out to Full Circle Enterprises are welcome too! Please add 7-10 days for your check to clear before shipment. Your credit card and personal information are encrypted using "industry standard" SSL protocol, assuring you of a safe and worry-free shopping experience! Please check out our "Privacy" page for more from Yahoo and SafetyEnforcement.com concerning your privacy and security!

Tax: Ohio residents will be billed 6.5% sales tax.

Shipping:

We ship exclusively with UPS, the worldwide leader in shipping and logistics and the USPS. We provide flat rate shipping fees, but in some cases due to the weight or quantity of an order, we will select the carrier which is closest to our actual cost. Shipping is NOT a "money maker" on our website! Rest assured, we will ship your order out, 98% of the time, exactly the way that you place it. AK and HI orders ship USPS Priority Mail only! We don't ship to APO or FPO addresses. P.O. boxes will be shipped via Priority Mail. Orders to multiple shipping addresses will be billed additional "per address" shipping fee/s. If any of your items are "out of stock" your order will be shipped and the backordered item/s ships immediately when upon arrival, at no additional fee. You'll be notified by email and allowed to amend your order. We can't guarantee how your ISP / email client, handles or filters our correspondence!

No additional charges are added when placing your order!

All orders to ship on the next business day. Orders received by 2:30 PM EDT may ship that day. You will receive an e-mail confirmation of your order and a UPS tracking number!

Defense Sprays can not be shipped via any "Air" options!

Orders containing any of our defense sprays and requesting "expedited" shipping options will automatically be shipped UPS Ground Delivery. Federal Law prohibits us from shipment of our defense sprays via "Air" methods! We only ship within the USA. No International Orders!

Continental United States:

UPS Ground Delivery $8.75

USPS Priority Mail $8.50

Expedited Options Available:

UPS 3 Day Select $17.00 (No defense sprays!)

Express Delivery (1 - 2 Days) $32.95 (No defense sprays!)

Alaska and Hawaii:

Insured USPS Priority Mail "Only" $15.00 (No defense sprays!)

U.S. Territory:

Puerto Rico, US Virgin Islands, Guam

Insured USPS Priority Mail "Only" $15.00 (No defense sprays!)

Note!

Shipping options other than USPS Priority Mail to AK, HI or listed U.S. Territory, will default to $15.00 - please choose USPS Priority Mail only!

WE GUARANTEE YOUR SATISFACTION WITH A 30 DAY RETURN POLICY!

Personal Defense Systems Returns Policy:

Defective Returns:

We have a very friendly and flexible returns policy as well. If your order arrives 'defective' please notify us immediately for an RMA and instructions for the return. We will replace it, or issue a credit for the defective item's price toward the purchase of another product. Shipping charges are non-refundable. All products must be returned in original condition including packaging, documentation, warranty cards, manual and accessories. All returns must be shipped freight prepaid. We do not accept returns sent COD or Freight Collect. All products must have an RMA before any item/s will be accepted for refund, replacement or exchange. The RMA return will be honored for a time period of up to 30 days from the date of your order. After 30 days, only products with "stated warranties" will be eligible for any credit, refund, or replacement.

Product Arrives Damaged:

If your order "arrives damaged" please inspect the container for shipping damage and contact us. Save all damaged containers and enclosed materials. Contact us and we will work with you and UPS to obtain a new item.

Non-Defective Returns:

If you should decide that you don't like or don't want an item you may return it for a refund, less our shipping charges. There will be a 25% re-stocking fee applied to "non-defective" returns. Contact us immediately for an RMA and the address of our fulfillment warehouse. Choose products carefully, the following restrictions apply: Product must be in "as new resalable condition". All products must be returned in original condition including packaging, documentation, warranty cards, manuals and accessories.

Please note that an RMA# does not guarantee final disposition. All returns are subject to inspection. All returns must be shipped back to us freight prepaid. We do not accept COD or Freight Collect. All returns must have an RMA#, or the return shipment will be refused. The RMA return will be honored for a time period of up to 30 days from the day you receive your order. After 30 days, only products with "stated warranties" will be eligible for any credit, refund, or replacement. Shipping charges are non-refundable!

Do not send returns to our offices! Contact us and let us know what the problem is with your order. We will be happy to issue an RMA# for making the return.

All returns must arrive within 30 days of receipt of your order and must include:

First and Last Name
Your Shipping address
The RMA number that we issue
The reason for the return
Your request for a replacement or refund

All returns must be sent to our warehouse:

Full Circle Enterprises - Returns
1867 Caravan Trail #105
Jacksonville, FL 32216


Disclaimer:

There are restrictions in certain Cities, Counties and States, prohibiting the possession or use of items listed for sale by PersonalDefenseSystems.com. It is the responsibility of the buyer and not the seller to understand and obey your local, state and federal laws in regard to the purchase, possession and use of any products purchased before placing an order. If you are unsure in any way, you should contact your local, state or federal authorities to be certain you are not breaking any laws. By placing an order you agree to this disclaimer.

By placing an order, the buyer agrees to the facts that:

1. It is legal to possess and use the items being purchased in your community.
2. You have contacted any local, state and or federal authorities where necessary and are acting in a lawful manner with regard to this and any other orders from PersonalDefenseSystems.com and anyone affiliated with Full Circle Enterprises.
3. You are at least 18 years of age and of legal age to own and possess the items being ordered.
4. Any products received will be used for self defense or training purposes only.
5. Any products received will be used for legal purposes only.
6. You have read all information on this disclaimer and understand its contents. Also by placing an order, you agree that PersonalDefenseSystems.com and anyone affiliated with it in any way has no control over the use of any product ordered. The buyer also agrees that, under no circumstances will you hold Full Circle Enterprises or the manufacturer or any Resellers liable for any loss, including any circumstances arising out of the use or misuse of these products or services it represents.

All Offers Void Where Prohibited By Law!